Digital government and workforce capability for public agencies

We help ministries, agencies and public institutions across Asia and the Middle East turn digital and AI priorities into skills, structures and services that last.

Blak Rice advises and trains public-sector organisations on digital government, AI readiness, data governance and workforce capability. Since 2013 we have worked in ten countries across Asia and the Middle East. We are a registered GeBIZ trading partner for Singapore government procurement. Our public-sector work is confidential, so we do not name clients, team members or contract values. We share anonymised case studies instead.

Since 2013working with public agencies
10 countriesacross Asia and the Middle East
GeBIZregistered trading partner
Registered consultantwith World Bank, EBRD, UNGM/UNDP and ILO

What we help governments do

Three connected areas of work. Most engagements start in one and grow into another as agencies see what they need.

Digital government enablement

Joined-up digital government is hard when data, systems and skills sit in separate agencies. We help you set a clear digital strategy, check whether your organisation is ready for AI, agree how data is governed, and plan how agencies work from the same foundations.

Typical work

  • Whole-of-government digital transformation strategy and roadmap
  • AI readiness assessment across people, data, governance and processes
  • Data governance frameworks, ownership and sharing rules
  • Interoperability planning across agencies
See a worked exampleA phased roadmap for modernising government and retail payments →

Workforce capability building

A knowledge-based public service depends on leaders and managers who can carry change. We build the leadership, succession and change capability that makes strategy stick.

Typical work

  • Leadership transformation programmes for senior and middle managers
  • Succession planning and talent pipelines
  • Change management programmes for public agencies
  • Job and task redesign as AI and digital tools change roles
See a worked exampleA jobs transformation map for a service sector →

AI-enabled learning transformation

Adult learning, reskilling and vocational systems need to move as fast as the work does. We help education and training bodies use AI and digital tools well, with the skills and safeguards to match.

Typical work

  • Adult learning and reskilling programmes for public officers
  • TVET transformation and curriculum-linked programmes
  • Teacher and trainer upskilling in digital pedagogy and responsible AI
  • Learning needs analysis, evaluation and learning analytics
See a worked exampleChange management for a digitalising education institution →

How we work

We understand the challenge properly, then solve it properly. You get a roadmap, not only a list of recommendations.

1. Understand

Typically about 1 month. We assess your context, constraints and what success looks like, and agree how it will be measured.

2. Design

Typically 2 to 3 months. We build an approach that fits your organisation, your timeline and your people.

3. Deliver

Typically 6 to 12 months. We work alongside your team and adjust as we go. We measure results against the criteria we agreed at the start.

Our vision

A country that works, for everyone in it

We see public-sector transformation as a way to build a country that works for every citizen. Our work sits on four foundations.

Setting priorities under constraint

We help governments sequence urgent fixes against long-term plans when budgets, time and capacity are limited.

A safety net for every citizen

Financial security, accessible healthcare, mental wellbeing and inclusion across all groups.

An economic and digital foundation

A secure financial system, social benefits, and a population and workforce with the digital skills to use them.

Government, infrastructure and resilience

Adaptive leadership, transport, energy, connectivity, education partnerships and preparedness for climate risks such as flooding, drought and poor harvests.

Also served

Credentials and procurement

Confidentiality. Our public-sector clients trust us with sensitive work. For that reason we do not name clients, team members or contract values. Our case studies are anonymised.

Frequently asked questions

What does Blak Rice do for governments?

We advise and train public-sector organisations on digital government, AI readiness, data governance, workforce capability and learning transformation. We help agencies decide what to do, build the skills to do it, and check that it has worked. Work ranges from strategy and roadmaps to training programmes and change management.

What is an AI readiness assessment for a government agency?

It is a structured check of whether an agency's people, data, governance and processes are prepared to use AI safely. It shows where to invest first and what to fix before buying tools. The result is a ranked list of gaps and a plan that fixes the weakest area first.

How long does a government engagement take?

Advisory engagements typically begin with about one month to understand the challenge, then two to three months of design and six to twelve months of delivery alongside your team. The exact timeline depends on the scope, and we agree it with you at the start.

Do you work outside Singapore?

Yes. We have delivered programmes in Cambodia, China, Jordan, Lao PDR, Malaysia, Myanmar, Oman, Singapore, Thailand and Vietnam. That is ten countries across Southeast Asia, East Asia and the Middle East, for government bodies, education institutions, financial institutions and hospitality organisations.

Why can't I see client names?

Public-sector clients trust us with sensitive work, so we do not name clients, team members or contract values. We publish anonymised case studies instead. Each one describes the challenge, our approach and the outcome without naming the client, so that no reader can identify them.

How do you measure results?

We agree success criteria at the start. For training, we look at how participants respond, what they learn, and whether their behaviour at work changes. For advisory work, we track delivery against the roadmap and the outcomes we agreed, and we review progress with you as the work moves forward.

Need a clear route through a complex change?

Book a consultation