Automate the routine.
Elevate your people.

Blak Rice helps organisations use AI tools to automate repetitive work, build practical internal tools, and redesign jobs around what people do best. We start with the workflow, not the technology, and we train your team to run what we build.

Who it’s for

Teams buried in manual checking, reporting and routine tasks

Organisations in food and beverage, hospitality, education, finance and healthcare, and the leaders responsible for productivity in them.

What we do

Four ways we put AI to work

Workflow review

We map where time actually goes, then decide what to automate, what to augment with AI, and what people should keep and do better.

AI automation

We use AI tools to take over routine work, such as data checks, reporting and repetitive requests, with a person reviewing what matters.

Custom internal tools

Small, purpose-built tools created with AI-assisted development and shaped around how your team already works.

Team training

Your people learn to use, check and maintain what we build, including where to stay sceptical of AI output.

How we work

One workflow at a time

01

Understand

We start with one workflow: how the work is done today, where time is lost, and what a good result looks like.

02

Design

We decide what to automate, augment or elevate, and shape a solution that fits your team and your systems.

03

Deliver

We build, test and hand over, and train your team to run it and review the results.

Related work

Where this approach comes from

Our client work is anonymised to protect confidentiality.

Hospitality: automation blueprint

A business hotel moved from manual front-office and housekeeping tasks to self-service check-in, keyless entry and automated billing.

See the case study →

Job redesign: automate, augment, elevate

A hotel group audited every task across three departments against three levers to redesign roles around the work people do best.

See the case study →

AI-Assisted Excel Analysis

An online course teaching procurement and finance teams to combine Excel with AI prompts to catch pricing anomalies, and to review AI output critically.

View the course →

FAQ

Common questions

What is AI automation?

Using AI tools to take over repetitive, rules-based work, such as checking data or preparing routine reports, so staff can focus on judgement and service.

Do you also train our team?

Yes. We build the automation and train your people to use, check and maintain it, including where to stay sceptical of AI output.

Do you work with governments?

Yes. For governments we advise on AI strategy, AI-readiness, data governance and cloud-based e-government. Government consulting →

How do we get started?

Book a consultation. We begin with one workflow and agree what to automate, augment or elevate.

Ready to take the routine off your team’s plate?

Book a consultation

Looking for a speaker on AI?

Invite Blak Rice to speak at your conference, leadership forum or staff event on AI topics such as AI readiness, AI automation and how AI changes the way work gets done.

Request an AI speaker